Anything and everything, but just to kick things off, here are 3 suggestions that would be helpful:
Make sure u are on time better yet before time I have to sit 4 days on this load because I was late
The security there is pointless. All they do is make sure to mess with you, some drivers I've talked to ended up waiting for two days to get unloaded. Me personally? Just a day of waiting. It's bad especially given that the wearhouse staff will unload anything at anytime, only if the security lets them through.
That's why you will not see very many major carriers actually delivering here. Most of the major carriers have trailer drop arrangements, it avoid this place. In fact, most of the drop trailers in here are intermodal, or freight carriers such as ABF, OD, UPS, Roadway, XPO, etc, and a few big carrier trailers here and there. I have never had more than about 3 dozen trucks, so I could never afford to buy extra trailers and leave them sitting around at distribution centers.
Anyways, you get the picture...
As a truck driver for over 30 years, this is absolutely one of the worst places I've ever unloaded at. The place has one of the worst organized receiving systems I've ever seen. It's worse than you could imagine.
They will not accept your freight early, no matter what, but they might tell you that they will, just to get you here on time. Why they care about you being here on time is a mystery, because they will not unload you on time. Once you get here (at your appointment time), the gate security will send you back to the receiving office. You do not check in at this office, sign in, or even speak to anybody at all. You just put your paperwork into a tray, and wait for the yard spotter to figure out which truck you are, and tell you which door to back in to. If you are really lucky, that will happen within an hour or so after your appointment time, but don't count on it.
It's not as if these people would ever read this review, or even care, if they did happen to stumble across it.
avoid, big line at 6 in the morning, you come at 5:00 , app 6:00 you are going to be late, and they going to unloading you 8 hours, what to say about, just because they checked you in at 6:15
Terible place, at least 6 hours to unload you... avoid it..
Have the dock internally pre-assigned ahead of the truck's arrival, so that all the truck has to do is check in at the gate and be assigned a dock door, for starters. Keep an unassigned dock door every few doors, so that they can squeeze in early and late arrivals in the same area that they'd normally receive that freight. Take the driver's personal and company contact information at check-in, so that they can communicate effectively with the driver.
What could they do to improve things here?
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